Ed Morse Sawgrass Auto Mall is a J.D. Power 2023 Dealer of Excellence for the Customer Sales Experience
The J.D. Power Dealer of Excellence Program(SM) reflects the commitment and dedication of select retailers to provide their customers with a purchase experience that meets today’s consumer expectations. When you choose to visit a J.D. Power Dealer of Excellence you can be confident the sales team will be just as committed to providing an exceptional experience as they are to selling a vehicle. Take it from J.D. Power and our thousands of customers who are all Backed by Morse...
The J.D. Power Dealer of Excellence Program(SM) reflects the commitment and dedication of select retailers to provide their customers with a purchase experience that meets today’s consumer expectations. When you choose to visit a J.D. Power Dealer of Excellence you can be confident the sales team will be just as committed to providing an exceptional experience as they are to selling a vehicle. Take it from J.D. Power and our thousands of customers who are all Backed by Morse...
701 Reviews Found
Confirmed Sales Customer
My experience was wonderful. RJ hit every point and was so attentive to my needs. I’m so pleased I came to the Sawgrass store. Service all around was a 10 out of 10!
Constance M.
BOCA RATON
Business Response
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
Joshua was very helpful and kind. He gave me a realistic time frame for the scheduled work and all was finished ahead of scheduled.
Jennifer C.
BOCA RATON
Business Response
Hello Jennifer! We're glad to hear you found our staff so helpful! Our commitment is always to deliver such a great experience. If there's anything further we can do for you, we are happy to help!
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Confirmed Service Customer
Great service was in and out in estimated time provided by CSR.
Erick M.
COOPER CITY
Business Response
Hello Erick! We're pleased to hear that everything was finished promptly and to your satisfaction! We truly appreciate your business and eagerly anticipate your next visit!
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Business Response
¡Hola! Muchas gracias por su excelente calificación y por tomarse el tiempo para compartir detalles de su reciente experiencia con nosotros. Sus comentarios son invaluables y agradecemos enormemente su apoyo. ¡Le deseamos todo lo mejor! ¡Cuídese!
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Confirmed Service Customer
Efficient and supportive. Thank you, Alberto.
Benita H.
CORAL SPRINGS
Business Response
Thank you for your feedback! It's always a pleasure to provide great service to valued customers like you. If there’s anything specific you enjoyed, feel free to share!
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Confirmed Sales Customer
Best car dealership I have ever been to hands down! Never once did they make me feel like they were just trying to make a sale. They truly cared to make sure I was happy and comfortable with my purchase. Would highly recommend to my family and friends!
Erica C.
MIAMI
Business Response
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
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Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
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Business Response
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Confirmed Sales Customer
Yaniv our Sales man was professional and did a great job explaining all of the features in our new EV.
Mark L.
LAKE ARIEL
Business Response
Thank you for your feedback! We're so glad to hear that our staff provided you with great service. We appreciate your kind words and look forward to assisting you again in the future!
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Confirmed Sales Customer
Totally excellent. Everyone was pleasant to work with.
Karen V.
MIRAMAR
Business Response
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
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Confirmed Service Customer
Thank you so much -- being so understanding that Sandy was delayed.
Donald P.
DAVIE
Business Response
Hello Donald! Thank you for the excellent star rating! If you ever require any further assistance, don’t hesitate to call or visit us. Wishing you a fantastic day!
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Confirmed Service Customer
Great service from Giovanni, service time was really quick!
Joel C.
WESTON
Business Response
Wow, we're glad you had such a wonderful experience with us! We do hope we can be of assistance in the future. Take care, Joel!
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Confirmed Service Customer
After a couple of scheduling hiccups, they were able to find a nice loaner for me while my vehicle was being repaired. Alberto was my Service Manager and only after having my vehicle for less than 3 days, he called to say it was ready. All is good so far, thanks Alberto.
Richard M.
DAVIE
Business Response
Hi Richard, thank you for sharing your experience! We are glad to hear that Alberto and the team were able to find a suitable loaner and get your vehicle repaired quickly. It's always great to have excellent service during a stressful time. If you need anything else, feel free to reach out!
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Confirmed Sales Customer
Quick, simple interaction, knowledgeable staff, great selection of vehicles. Great deal'happy day shut up.
Richard M.
BOCA RATON
Business Response
Hello Richard! We truly appreciate your feedback! Thank you for recognizing our efforts in providing great service. If you have any suggestions or further thoughts, we’d love to hear them!
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Business Response
Hi Ronnie, thank you so much for your high rating. Thanks again for taking the time to leave us this information about your recent visit. Take care!
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Business Response
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope to be of service to you again in the future. Have an amazing day!
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Confirmed Service Customer
came in with a major issue on my 2019 Traverse and Matt handled it like a Champ.
Cynthia M.
CORAL SPRINGS
Business Response
Hi there, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know. Have a great day!
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Confirmed Service Customer
Alberto was great and very informative
William N.
SOUTHWEST RANCHES
Business Response
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We hope to be of service to you again in the future, we are happy to help!
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Confirmed Service Customer
They do good work and provide exceptional customer service.
Yuro R.
DAVIE
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Service Customer
Yovany is excellent to deal with in the service department.
Jay W.
PLANTATION
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.