Ed Morse Sawgrass Auto Mall is a J.D. Power 2023 Dealer of Excellence for the Customer Sales Experience
The J.D. Power Dealer of Excellence Program(SM) reflects the commitment and dedication of select retailers to provide their customers with a purchase experience that meets today’s consumer expectations. When you choose to visit a J.D. Power Dealer of Excellence you can be confident the sales team will be just as committed to providing an exceptional experience as they are to selling a vehicle. Take it from J.D. Power and our thousands of customers who are all Backed by Morse...
The J.D. Power Dealer of Excellence Program(SM) reflects the commitment and dedication of select retailers to provide their customers with a purchase experience that meets today’s consumer expectations. When you choose to visit a J.D. Power Dealer of Excellence you can be confident the sales team will be just as committed to providing an exceptional experience as they are to selling a vehicle. Take it from J.D. Power and our thousands of customers who are all Backed by Morse...
683 Reviews Found
Confirmed Service Customer
Brought my Tahoe in for an oil change and tire monitor sensor replacement and again the service was excellent. Service advisor Alex was very professional and had me out of there in no time. I was able to meet the service manager Bob just in passing and he was very pleasant to talk to. Made me feel right at home. I will definitely continue to have my vehicle serviced at Ed Morse.
Steve F.
DAVIE
Business Response
Thank you for the detailed review! We're happy to hear Alex took great care of you and that you had a positive encounter with Bob as well. It’s wonderful to know you felt right at home—that’s exactly what we aim for! We appreciate your continued trust and look forward to serving you again at Ed Morse Sawgrass Auto Mall!
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Confirmed Service Customer
Alex was very nice, he explained everything to me. He explained to me that even though the milage on my car was low, the car is 8 years old. Some of the fluids and other things on the car should be taken care of.
Mellow S.
FT LAUDERDALE
Business Response
We want all our clients to have a comfortable and stress-free experience with us! We can't wait to see you again, have a great day.
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Business Response
We appreciate your positive review about your recent experience with us! Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
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Business Response
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
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Confirmed Service Customer
Alex did a great job and was very professional. Great experience!
Thomas C.
CORAL SPRINGS
Business Response
Thank you so much! We’re glad Alex made your experience a great one—he’ll appreciate the kind words. Looking forward to serving you again!
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Business Response
We appreciate your kind words! It’s great to hear our team delivered the professional and helpful service you deserve.
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Business Response
Thank you! We’re happy to hear our team was both professional and helpful during your visit.
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Confirmed Service Customer
Never had a problem. Make an appointment, arrive work gets done and i am happy for another few thousand miles. Well run. Well organized.
Bernardino S.
TAMARAC
Business Response
We appreciate your loyalty and kind words! It’s great to hear our process has been smooth and consistent for you every time.
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Business Response
Thanks so much! We're glad everything went efficiently and professionally. Hope to see you again soon.
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Business Response
We’re so glad to hear it! Thank you for your visit and for taking the time to leave a review.
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Confirmed Service Customer
Your service manager Kelvin Canas is an asset to your company. He went above and beyond to take the time to explain everything done to the vehicle so a layman as my self can understand. On next visit I'll make sure I deal with him only. Thank you.
Anthony U.
SUNRISE
Business Response
Thank you so much for the thoughtful feedback! We're proud to have Kelvin on our team—he truly goes the extra mile. We'll be sure to share your praise with him. Looking forward to your next visit!
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Business Response
Thanks for the review! We’re glad you had a good service experience and appreciate your visit.
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Confirmed Service Customer
My service writer Jose G. makes the experience run smoothly and cares about his customers their vehicles.
Daffney G.
LAUDERHILL
Business Response
Thank you for highlighting Jose G.'s efforts. Great to hear the experience felt smooth and well-handled.
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Confirmed Service Customer
Good service quick got out everything resolved
Juan T.
PRINCETON
Business Response
Thanks for the great review, Juan! We're glad we could provide quick and efficient service and get everything resolved for you. We appreciate your business and look forward to seeing you again!
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Business Response
Hello Jose, we really appreciate your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Ed Morse Sawgrass Auto Mall!
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Business Response
Thank you for the great shoutout—Jose will be happy to hear your kind words! We appreciate your visit and hope to welcome you back soon!
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Confirmed Service Customer
The service tech "Alberto Salas" was on time and processed my service request quickly. The service was done in a timely manner and they also found a nail that I was not aware of in my tire which they patched. Overall 5 star. Thank you.
Cheryl F.
NORTH MIAMI
Business Response
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
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Business Response
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
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Business Response
Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
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Confirmed Sales Customer
Daniel Fernández is amazing salesperson very professional
Alberto C.
WEST PALM BEACH
Business Response
Thank you for your kind words! We're so glad to hear our staff provided excellent service. We'll be sure to pass along your feedback, and we look forward to continuing to assist you with your vehicle needs!