Ed Morse Sawgrass Auto Mall is a J.D. Power 2023 Dealer of Excellence for the Customer Sales Experience
The J.D. Power Dealer of Excellence Program(SM) reflects the commitment and dedication of select retailers to provide their customers with a purchase experience that meets today’s consumer expectations. When you choose to visit a J.D. Power Dealer of Excellence you can be confident the sales team will be just as committed to providing an exceptional experience as they are to selling a vehicle. Take it from J.D. Power and our thousands of customers who are all Backed by Morse...
The J.D. Power Dealer of Excellence Program(SM) reflects the commitment and dedication of select retailers to provide their customers with a purchase experience that meets today’s consumer expectations. When you choose to visit a J.D. Power Dealer of Excellence you can be confident the sales team will be just as committed to providing an exceptional experience as they are to selling a vehicle. Take it from J.D. Power and our thousands of customers who are all Backed by Morse...
682 Reviews Found
Business Response
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
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Confirmed Sales Customer
This will be my 5th vehicle that I have bought from Ed Morse. Billy Mashrakey is always so helpful and goes above and beyond. Aldo has been by advisor for service from the very beginning. Both always so AWESOME!!!
Susan M.
COOPER CITY
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ed Morse Sawgrass Auto Mall! We hope to see you soon!
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Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
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Confirmed Sales Customer
Kenny was amazing. Quick to respond and I trusted he listened to what I wanted. I will definitely use Kenny for my next purchase.
Krystle C.
FORT PIERCE
Business Response
Thank you for your feedback! We're thrilled to hear that our staff made such a positive impression. We sincerely value your business and look forward to serving you again!
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Confirmed Service Customer
Alex my service advisor is excellent always keep up to date and provide excellent service.
Thomas F.
LAUDERHILL
Business Response
Thank you for the kind words! We're so glad to hear that our staff continues to provide you with excellent service. We’ll be sure to pass along your feedback and look forward to serving you again!
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Business Response
Hello, we are glad we could help! Thanks again for taking the time to leave us this information about your recent visit. Take care!
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Confirmed Service Customer
Alberto Salas was once again exceptional, always try to book with him as I know he will bring next-level professionalism and service
Alejandro R.
DAVIE
Business Response
Thank you for choosing Ed Morse Sawgrass Auto Mall as your first choice for all your automotive needs! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
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Business Response
We're pleased to know we have been able to exceed your expectations and really help you out! Thank you, and have a fantastic day!
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Business Response
Thank you for the great shoutout—Jose will be happy to hear your kind words! We appreciate your visit and hope to welcome you back soon!
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Confirmed Service Customer
Brought my Tahoe in for an oil change and tire monitor sensor replacement and again the service was excellent. Service advisor Alex was very professional and had me out of there in no time. I was able to meet the service manager Bob just in passing and he was very pleasant to talk to. Made me feel right at home. I will definitely continue to have my vehicle serviced at Ed Morse.
Steve F.
DAVIE
Business Response
Thank you for the detailed review! We're happy to hear Alex took great care of you and that you had a positive encounter with Bob as well. It’s wonderful to know you felt right at home—that’s exactly what we aim for! We appreciate your continued trust and look forward to serving you again at Ed Morse Sawgrass Auto Mall!
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Confirmed Service Customer
Alex was very nice, he explained everything to me. He explained to me that even though the milage on my car was low, the car is 8 years old. Some of the fluids and other things on the car should be taken care of.
Mellow S.
FT LAUDERDALE
Business Response
We want all our clients to have a comfortable and stress-free experience with us! We can't wait to see you again, have a great day.
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Business Response
We appreciate your positive review about your recent experience with us! Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
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Business Response
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
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Confirmed Service Customer
Alex did a great job and was very professional. Great experience!
Thomas C.
CORAL SPRINGS
Business Response
Thank you so much! We’re glad Alex made your experience a great one—he’ll appreciate the kind words. Looking forward to serving you again!
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Business Response
We appreciate your kind words! It’s great to hear our team delivered the professional and helpful service you deserve.
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Business Response
Thank you! We’re happy to hear our team was both professional and helpful during your visit.
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Confirmed Service Customer
Never had a problem. Make an appointment, arrive work gets done and i am happy for another few thousand miles. Well run. Well organized.
Bernardino S.
TAMARAC
Business Response
We appreciate your loyalty and kind words! It’s great to hear our process has been smooth and consistent for you every time.
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Business Response
Thanks so much! We're glad everything went efficiently and professionally. Hope to see you again soon.
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Business Response
We’re so glad to hear it! Thank you for your visit and for taking the time to leave a review.
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Confirmed Service Customer
Your service manager Kelvin Canas is an asset to your company. He went above and beyond to take the time to explain everything done to the vehicle so a layman as my self can understand. On next visit I'll make sure I deal with him only. Thank you.
Anthony U.
SUNRISE
Business Response
Thank you so much for the thoughtful feedback! We're proud to have Kelvin on our team—he truly goes the extra mile. We'll be sure to share your praise with him. Looking forward to your next visit!