Ed Morse Sawgrass Auto Mall is a J.D. Power 2023 Dealer of Excellence for the Customer Sales Experience
The J.D. Power Dealer of Excellence Program(SM) reflects the commitment and dedication of select retailers to provide their customers with a purchase experience that meets today’s consumer expectations. When you choose to visit a J.D. Power Dealer of Excellence you can be confident the sales team will be just as committed to providing an exceptional experience as they are to selling a vehicle. Take it from J.D. Power and our thousands of customers who are all Backed by Morse...
The J.D. Power Dealer of Excellence Program(SM) reflects the commitment and dedication of select retailers to provide their customers with a purchase experience that meets today’s consumer expectations. When you choose to visit a J.D. Power Dealer of Excellence you can be confident the sales team will be just as committed to providing an exceptional experience as they are to selling a vehicle. Take it from J.D. Power and our thousands of customers who are all Backed by Morse...
681 Reviews Found
Confirmed Service Customer
Was very good , nice people and the service was fast , we waited just 40 minutes for oil chance
Jorge A.
SUNRISE
Business Response
Thank you for sharing your experience! We're happy to hear you had a fast and smooth oil change with our team. Wishing you a fantastic day!
Was this review helpful?
Confirmed Service Customer
Our service consultant Aldo Ducasse is the best. He always goes above and beyond and I’m just amazed at how he helps every customer with a smile. He’s always full of positive energy and accomplishes so much!
Lauren M.
DAVIE
Business Response
Thank you for your wonderful feedback! We’re thrilled to hear that Aldo always goes above and beyond and provides such positive energy and exceptional service. We're here for you anytime you need us!
Was this review helpful?
Confirmed Sales Customer
Experience was great! Danny was extremely helpful and patient. He has a customer for life!
Erick H.
SOUTH CLERMONT
Business Response
Thank you for your wonderful review! We're thrilled Danny could provide such helpful and patient service — welcome to the family! We're here for you anytime you need us!
Was this review helpful?
Business Response
Thank you for the feedback! We’re happy to hear your experience was great. Wishing you a fantastic day!
Was this review helpful?
Confirmed Sales Customer
Dealt mainly with Kenneth Carter and Sofianne Chahed. Very satisfied with the level of service and up front approach. Never felt I was being pushed into a deal that would leave me dissatisfied or paid more than I should have. Also, honorable mention to Humberto Ancencio.
Robert P.
PLANTATION
Business Response
Thank you for the wonderful feedback! We’re delighted to hear Kenneth, Sofianne, and Humberto all contributed to a transparent and satisfying experience for you. We look forward to seeing you again soon!
Was this review helpful?
Business Response
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
Was this review helpful?
Confirmed Sales Customer
This will be my 5th vehicle that I have bought from Ed Morse. Billy Mashrakey is always so helpful and goes above and beyond. Aldo has been by advisor for service from the very beginning. Both always so AWESOME!!!
Susan M.
COOPER CITY
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ed Morse Sawgrass Auto Mall! We hope to see you soon!
Was this review helpful?
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
Was this review helpful?
Confirmed Sales Customer
Kenny was amazing. Quick to respond and I trusted he listened to what I wanted. I will definitely use Kenny for my next purchase.
Krystle C.
FORT PIERCE
Business Response
Thank you for your feedback! We're thrilled to hear that our staff made such a positive impression. We sincerely value your business and look forward to serving you again!
Was this review helpful?
Confirmed Service Customer
Alex my service advisor is excellent always keep up to date and provide excellent service.
Thomas F.
LAUDERHILL
Business Response
Thank you for the kind words! We're so glad to hear that our staff continues to provide you with excellent service. We’ll be sure to pass along your feedback and look forward to serving you again!
Was this review helpful?
Business Response
Hello, we are glad we could help! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Was this review helpful?
Confirmed Service Customer
Alberto Salas was once again exceptional, always try to book with him as I know he will bring next-level professionalism and service
Alejandro R.
DAVIE
Business Response
Thank you for choosing Ed Morse Sawgrass Auto Mall as your first choice for all your automotive needs! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
Was this review helpful?
Business Response
We're pleased to know we have been able to exceed your expectations and really help you out! Thank you, and have a fantastic day!
Was this review helpful?
Business Response
Thank you for the great shoutout—Jose will be happy to hear your kind words! We appreciate your visit and hope to welcome you back soon!
Was this review helpful?
Confirmed Service Customer
Brought my Tahoe in for an oil change and tire monitor sensor replacement and again the service was excellent. Service advisor Alex was very professional and had me out of there in no time. I was able to meet the service manager Bob just in passing and he was very pleasant to talk to. Made me feel right at home. I will definitely continue to have my vehicle serviced at Ed Morse.
Steve F.
DAVIE
Business Response
Thank you for the detailed review! We're happy to hear Alex took great care of you and that you had a positive encounter with Bob as well. It’s wonderful to know you felt right at home—that’s exactly what we aim for! We appreciate your continued trust and look forward to serving you again at Ed Morse Sawgrass Auto Mall!
Was this review helpful?
Confirmed Service Customer
Alex was very nice, he explained everything to me. He explained to me that even though the milage on my car was low, the car is 8 years old. Some of the fluids and other things on the car should be taken care of.
Mellow S.
FT LAUDERDALE
Business Response
We want all our clients to have a comfortable and stress-free experience with us! We can't wait to see you again, have a great day.
Was this review helpful?
Business Response
We appreciate your positive review about your recent experience with us! Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
Was this review helpful?
Business Response
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
Was this review helpful?
Confirmed Service Customer
Alex did a great job and was very professional. Great experience!
Thomas C.
CORAL SPRINGS
Business Response
Thank you so much! We’re glad Alex made your experience a great one—he’ll appreciate the kind words. Looking forward to serving you again!
Was this review helpful?
Business Response
We appreciate your kind words! It’s great to hear our team delivered the professional and helpful service you deserve.